Zest Care is a person-centred organisation, offering a range of services to people with disabilities as well as vulnerable children.

 

We are a registered disability services provider, and as such, we provide personalised care and tailored solutions specific to the individuals and families that we help.

There are several branches to the work that we do at Zest Care. These include Disability Services such as NDIS Plan Management, Support Coordination and the provision of Direct Supports. We work with clients to get the most out of their NDIS Plans, in the way that works best for them. Clients retain control and full flexibility and may come to us for assistance with all or a part of their NDIS Plan.

Our focus is on helping individuals to reach their goals, whether these relate to getting out and about more within the community, becoming more independent in their own home, helping with shopping and meal preparation, setting up an exercise program, or learning new skills by attending relevant classes.

We also deliver Family Services, which has been designed to take care of children living in complicated family situations. Our program has been tailored to work closely with referring partners to provide care and support at a moment’s notice to families and children in need. We offer personalised care designed around each family’s needs and goals.

All of our staff are dedicated, passionate and carefully selected for their role, in order to ensure the best care and “behind the scenes” efforts possible. They genuinely care about supporting individuals, whether working with them directly or indirectly. The scope of our work has spanned over 20 years and sees us supporting individuals from birth right through to the older years, meaning that we have a broad range of experience and expertise to share with our clients. We recognise that each and every person we work with is different, and we strive to take this into account to make the solutions we are offering all about them.

Zest Care’s commitment to Child Safety and Child Safe Services

We are committed to delivering services where children are protected, respected, nurtured, empowered and valued.

We will ensure that children who use our service feel safe and are supported to achieve their potential.

We have zero tolerance for child abuse and are committed to identifying risks early and will aim to reduce and remove these risks to prevent child abuse.

Our commitment to child safety will be demonstrated by:  

• Actively listening to children
• Treating all allegations of abuse and safety as serious and in accordance with our policy and procedures
• Responding promptly and effectively to any disclosures, allegations, or suspicions of harm
• Having robust systems to protect children from abuse and to adhere to our obligations to contact relevant authorities if worried about a child’s safety, welfare and wellbeing
• Adhering to robust human resources processes and recruitment practices for all staff
• Providing regular training, education and support to our staff on child abuse risks.

We are dedicated in promoting cultural safety for Aboriginal children, children from a culturally, linguistically and diverse background, children with a disability and those who identify as LGBTQIA+. We will sustain an open and conscious culture to ensure children are supported to achieve their potential and are protected from all forms of abuse.

Our commitment statement will guide the decisions and activities of all staff members who work with or interact with children.